# Synology Drive Backup Error **URL:** \ **Category:** Synology\ **Tags:** help, synology-drive, backup\ **Created:** [March 9, 2023, 4:34pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81 "2023-03-09T16:34:31Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![Mark](https://forums.spacerex.co/letter_avatar_proxy/v4/letter/m/e9c0ed/32.png) [@Mark](https://forums.spacerex.co/u/Mark)\ **Post date:** [March 9, 2023, 4:34pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/1 "2023-03-09T16:34:31Z")
Hi, following your previous video about Mac Drive integration and ran across this error. Any suggestions? ![b737f4ffc2e0edb0cda97a8501a20d0af71ad40b_2_690x388](https://forums.spacerex.co/uploads/default/original/1X/8325f918acc2bb15d45cc3f411b1a65fd3f8b3a2.jpeg) \*admin note: Migrated from separate thread for readability ---
**Author:** ![Will](https://forums.spacerex.co/user_avatar/forums.spacerex.co/will/32/14_2.png) [@Will](https://forums.spacerex.co/u/Will)\ **Post date:** [March 8, 2023, 6:07pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/2 "2023-03-08T18:07:16Z")
So that looks like it probably was one of two things: 1. The folder you are trying to backup on the Mac mini has been removed or something like that 2. You deleted or renamed the ‘Backup/Marks-Mac-Mini’ folder from the NAS ---
**Author:** ![Mark](https://forums.spacerex.co/letter_avatar_proxy/v4/letter/m/e9c0ed/32.png) [@Mark](https://forums.spacerex.co/u/Mark)\ **Post date:** [March 8, 2023, 6:42pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/4 "2023-03-08T18:42:24Z")
![image](https://forums.spacerex.co/uploads/default/original/1X/3960f5858aed17ccea979dba2f347056c308563c.jpeg) ---
**Author:** ![Mark](https://forums.spacerex.co/letter_avatar_proxy/v4/letter/m/e9c0ed/32.png) [@Mark](https://forums.spacerex.co/u/Mark)\ **Post date:** [March 8, 2023, 11:30pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/5 "2023-03-08T23:30:36Z")
Hi Mark, Thank you for supply the logs. I see that the backup is unable to access files/folders in the **/private/var/protected** Please check the permissions on that folder. It should have read/write access to be able to backup. 2023-03-08T23:08:27 ( 1125: 2176) [ERROR] upload-local-handler.cpp(195): Worker (333078): unable to handle locked/no permission file ‘/private/var/protected/trustd/private’. 2023-03-08T23:08:29 ( 1125:75616) [ERROR] upload-local-handler.cpp(195): Worker (333084): unable to handle locked/no permission file ‘/private/var/protected/xprotect/XPdb’. 2023-03-08T23:08:29 ( 1125:28736) [ERROR] upload-local-handler.cpp(195): Worker (333090): unable to handle locked/no permission file ‘/private/var/protected/xprotect/XPdb-shm’. 2023-03-08T23:08:31 ( 1125: 2176) [ERROR] upload-local-handler.cpp(195): Worker (333096): unable to handle locked/no permission file ‘/private/var/protected/xprotect/XPdb-wal’. Best Regards, Dave I still don’t know how to fix it. ---
**Author:** ![Will](https://forums.spacerex.co/user_avatar/forums.spacerex.co/will/32/14_2.png) [@Will](https://forums.spacerex.co/u/Will)\ **Post date:** [March 8, 2023, 11:37pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/6 "2023-03-08T23:37:59Z")
Looks like you are trying to backup a folder that is protected. I would exclude that from your backup ---
**Author:** ![Mark](https://forums.spacerex.co/letter_avatar_proxy/v4/letter/m/e9c0ed/32.png) [@Mark](https://forums.spacerex.co/u/Mark)\ **Post date:** [March 9, 2023, 12:49am UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/7 "2023-03-09T00:49:04Z")
Yes I chose all the files to backup. I wasn’t sure which to leave out and which to chose. ---
**Author:** ![Will](https://forums.spacerex.co/user_avatar/forums.spacerex.co/will/32/14_2.png) [@Will](https://forums.spacerex.co/u/Will)\ **Post date:** [March 9, 2023, 12:58am UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/8 "2023-03-09T00:58:22Z")
Ah, you are unable to backup every single file as some are protected by MacOS. I would just choose the folders you need, use Active Backup for Business, or Time Machine ---
**Author:** ![Mark](https://forums.spacerex.co/letter_avatar_proxy/v4/letter/m/e9c0ed/32.png) [@Mark](https://forums.spacerex.co/u/Mark)\ **Post date:** [March 9, 2023, 12:58pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/9 "2023-03-09T12:58:00Z")
Ok, which files should be selected to backup user data etc? ---
**Author:** ![Will](https://forums.spacerex.co/user_avatar/forums.spacerex.co/will/32/14_2.png) [@Will](https://forums.spacerex.co/u/Will)\ **Post date:** [March 9, 2023, 3:56pm UTC](https://forums.spacerex.co/t/synology-drive-backup-error/81/10 "2023-03-09T15:56:28Z")
Just backup the users documents folder / maybe their user folder. It is wherever you are storing data. Synology Drive Backup is not meant to be a full volume backup, but really designed to make sure you have a backup of your files if you need them