# Unable to mount remote folder **URL:** \ **Category:** Synology\ **Tags:** help, vpn\ **Created:** [May 26, 2023, 9:02pm UTC](https://forums.spacerex.co/t/unable-to-mount-remote-folder/669 "2023-05-26T21:02:53Z")\ **Posts on this page:** 1\ **Showing post:** 2
**Author:** ![Will](https://forums.spacerex.co/user_avatar/forums.spacerex.co/will/32/14_2.png) [@Will](https://forums.spacerex.co/u/Will)\ **Post date:** [May 27, 2023, 1:35pm UTC](https://forums.spacerex.co/t/unable-to-mount-remote-folder/669/2 "2023-05-27T13:35:06Z")
So this is a pretty easy fix. Since DSM 7 apps have been locked down to what they can and cannot do. TailScale by default is unable to add a route. That means that the Synology cannot see anything on the Tailscale network. It get around this you just have to add a cronjob to allow Tailscale access to the routing table. Follow the applicable steps in this tutorial and it will be able to route: > [@How to Hyper Backup to a Remote Synology NAS, using TailScale (without port forwarding)](http://forums.spacerex.co/t/how-to-hyper-backup-to-a-remote-synology-nas-using-tailscale-without-port-forwarding/219): > > Overview You cannot use quick connect when backing up a NAS using hyper backup. Instead Synology recommends you use port forwarding, and DDNS. However if you do not have the ability to do port forwarding on the remote backup destination (because you have StarLink or any other CGNAT) this becomes impossible. However you are able to use the free tier of TailScale to do this. This was in response to a post by @ranord50How to use Hyper Backup over TailScale on Synology Step 1: Install the Ta… --- _[View the full topic](https://forums.spacerex.co/t/unable-to-mount-remote-folder/669)._