# \#help

**URL:** https://forums.spacerex.co/tag/help/1.md

[Latest](https://forums.spacerex.co/latest.md) · [Categories](https://forums.spacerex.co/categories.md) · [Tags](https://forums.spacerex.co/tags.md)

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## [Jellyfin - Tailscale - Synology woes](https://forums.spacerex.co/t/jellyfin-tailscale-synology-woes/3714)

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**Author:** [@Chuckzuck](https://forums.spacerex.co/u/Chuckzuck)\
**Replies:** 1\
**Last updated:** [October 8, 2026, 9:19pm UTC](https://forums.spacerex.co/t/jellyfin-tailscale-synology-woes/3714 "2026-10-08T21:19:15Z")

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I’ve set up a media server on a Synology DS225+ NAS. it ALMOST all works. I make movie libraries in jellyfin but they don’t populate. I’ve added them as sub folders of movies. I’ve added them as equal folders to movie…

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## [Offsite Back up set up and initial transfer of large amount of data](https://forums.spacerex.co/t/offsite-back-up-set-up-and-initial-transfer-of-large-amount-of-data/3685)

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**Author:** [@ptgerald](https://forums.spacerex.co/u/ptgerald)\
**Replies:** 4\
**Last updated:** [July 29, 2026, 9:52pm UTC](https://forums.spacerex.co/t/offsite-back-up-set-up-and-initial-transfer-of-large-amount-of-data/3685 "2026-07-29T21:52:32Z")

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Hi- I have a DS1522+ (West Coast) and a DS923+ (East Coast). One is located on the West Coast and the other on the East Coast. My West Coast NAS contains all of my critical data primarily consisting of personal video fi…

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## [Immich photo delete and Synology Drive](https://forums.spacerex.co/t/immich-photo-delete-and-synology-drive/3688)

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**Author:** [@MemorySilo](https://forums.spacerex.co/u/MemorySilo)\
**Replies:** 0\
**Last updated:** [July 14, 2026, 6:08pm UTC](https://forums.spacerex.co/t/immich-photo-delete-and-synology-drive/3688 "2026-07-14T18:08:54Z")

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I posted this online elsewhere and haven’t gotten anywhere so figured I’d check here. I have a DS224+ and I recently started running Immich on it for my photos. I have decided to keep Synology Photos as my source to uplo…

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## [OpenVPN Exception thrown in buffer methods](https://forums.spacerex.co/t/openvpn-exception-thrown-in-buffer-methods/3682)

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**Author:** [@kkapus](https://forums.spacerex.co/u/kkapus)\
**Replies:** 0\
**Last updated:** [June 28, 2026, 8:59pm UTC](https://forums.spacerex.co/t/openvpn-exception-thrown-in-buffer-methods/3682 "2026-06-28T20:59:54Z")

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I’ve watched Will’s excellent VPN setup vide countless times over the last few days. I got the ISP’s router forwarded. I opened up the port on my Asus router. I setup OpenVPN and exported the configuration. It doesn’…

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## [Using Synology Drive to for File Requests](https://forums.spacerex.co/t/using-synology-drive-to-for-file-requests/3667)

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**Author:** [@RomanEmpire](https://forums.spacerex.co/u/RomanEmpire)\
**Replies:** 0\
**Last updated:** [June 4, 2026, 8:12pm UTC](https://forums.spacerex.co/t/using-synology-drive-to-for-file-requests/3667 "2026-06-04T20:12:52Z")

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Hey all, So I saw I could create a folder and then, with actions, create a file request. I was hoping to use it to share with a client to upload footage they had. When I log in through QuickConnect and use File Station,…

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## [HELP: Any way to recover my photos?](https://forums.spacerex.co/t/help-any-way-to-recover-my-photos/3653)

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**Author:** [@haki](https://forums.spacerex.co/u/haki)\
**Replies:** 1\
**Last updated:** [May 8, 2026, 1:59am UTC](https://forums.spacerex.co/t/help-any-way-to-recover-my-photos/3653 "2026-05-08T01:59:35Z")

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Hi everyone. I hope you’re doing well. Is there any way you guys can help me out? I’ve been trying to brainstorm or really figure out anything I can do to recover my data. I had wanted to encrypt my Synology NAS or the …

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## [Best NAS hard drives, Expert recommendations to choose](https://forums.spacerex.co/t/best-nas-hard-drives-expert-recommendations-to-choose/3645)

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**Author:** [@lisa25](https://forums.spacerex.co/u/lisa25)\
**Replies:** 1\
**Last updated:** [April 20, 2026, 5:40pm UTC](https://forums.spacerex.co/t/best-nas-hard-drives-expert-recommendations-to-choose/3645 "2026-04-20T17:40:00Z")

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I researched the best NAS hard drives for reliable, high‑performance storage for ZFS, RAID, and both home and enterprise NAS setups. With so many options available, I am trying to understand which features matter most: r…

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## [Synology Drive Backup Task for Desktop Folder](https://forums.spacerex.co/t/synology-drive-backup-task-for-desktop-folder/3638)

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**Author:** [@JP\_Botti](https://forums.spacerex.co/u/JP_Botti)\
**Replies:** 0\
**Last updated:** [April 16, 2026, 2:32am UTC](https://forums.spacerex.co/t/synology-drive-backup-task-for-desktop-folder/3638 "2026-04-16T02:32:09Z")

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I am trying to create a back up task (or sync task if I’m able to) to mirror my desktop folder to NAS (either 1 way or 2 way). I have both a Mac and PC I am trying to do this for. I have gotten around the permissions on …

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## [Synology Drive app requires authentication in Apple Files app](https://forums.spacerex.co/t/synology-drive-app-requires-authentication-in-apple-files-app/3631)

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**Author:** [@JJones](https://forums.spacerex.co/u/JJones)\
**Replies:** 1\
**Last updated:** [April 7, 2026, 9:37pm UTC](https://forums.spacerex.co/t/synology-drive-app-requires-authentication-in-apple-files-app/3631 "2026-04-07T21:37:12Z")

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On my iPad (Pad OS 26) I usually don’t use the Synology drive app instead opting to use Apple’s Files app to access my files. Today when tapping the Synology Drive icon I get the error in the attached screenshot. I clic…

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## [Advice to migrate from a dead DS1821+ with 4-drive SHR storage pool (and died while expanding) to a DS1525+](https://forums.spacerex.co/t/advice-to-migrate-from-a-dead-ds1821-with-4-drive-shr-storage-pool-and-died-while-expanding-to-a-ds1525/3616)

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**Author:** [@synapscio](https://forums.spacerex.co/u/synapscio)\
**Replies:** 2\
**Last updated:** [April 4, 2026, 11:27pm UTC](https://forums.spacerex.co/t/advice-to-migrate-from-a-dead-ds1821-with-4-drive-shr-storage-pool-and-died-while-expanding-to-a-ds1525/3616 "2026-04-04T23:27:07Z")

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I’m looking for advice on exact steps to take in my situation once I get my replacement NAS. I was expanding my one SHR storage pool in a DS1821+ that had 4 Drives, by adding just one drive. Something happened across th…

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## [Unable to connect my NAS via "find.synology.com"](https://forums.spacerex.co/t/unable-to-connect-my-nas-via-find-synology-com/3615)

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**Author:** [@Jannis](https://forums.spacerex.co/u/Jannis)\
**Replies:** 2\
**Last updated:** [March 30, 2026, 4:24pm UTC](https://forums.spacerex.co/t/unable-to-connect-my-nas-via-find-synology-com/3615 "2026-03-30T16:24:03Z")

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Hello everyone, I’m a newbie to NAS and recently bought my first Synology which I had already set up and which was running smoothly. After 6 months of being abroad I wanted to re-active it. Now I am a bit desperate - t…

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## [How to use Bind Mounts in Container Manager](https://forums.spacerex.co/t/how-to-use-bind-mounts-in-container-manager/3592)

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**Author:** [@jeffred13](https://forums.spacerex.co/u/jeffred13)\
**Replies:** 6\
**Last updated:** [February 26, 2026, 7:36pm UTC](https://forums.spacerex.co/t/how-to-use-bind-mounts-in-container-manager/3592 "2026-02-26T19:36:33Z")

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I’m attempting to move my Media Server management from the Synology Apps, into Containers in Container Manager. I want to use the Folders on my Home Directory in the Container Manager, so I don’t have to recreated every…

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## [User unable to login after DSM 7.3.2-86009 update](https://forums.spacerex.co/t/user-unable-to-login-after-dsm-7-3-2-86009-update/3585)

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**Author:** [@Mark\_Smith](https://forums.spacerex.co/u/Mark_Smith)\
**Replies:** 1\
**Last updated:** [February 17, 2026, 7:56pm UTC](https://forums.spacerex.co/t/user-unable-to-login-after-dsm-7-3-2-86009-update/3585 "2026-02-17T19:56:27Z")

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My wife couldn’t login via smb after update to DSM 7.3.2-86009 but my personal admin account is fine and it did a time machine backup as usual. Her account has not been logged into for more than a month. I can only assum…

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## [Synology Antivirus Essentials VERY SLOW Scan (3% after 4 days)](https://forums.spacerex.co/t/synology-antivirus-essentials-very-slow-scan-3-after-4-days/3572)

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**Author:** [@MiamisSophiaPetrillo](https://forums.spacerex.co/u/MiamisSophiaPetrillo)\
**Replies:** 1\
**Last updated:** [February 9, 2026, 8:42pm UTC](https://forums.spacerex.co/t/synology-antivirus-essentials-very-slow-scan-3-after-4-days/3572 "2026-02-09T20:42:15Z")

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I have begun to experience a spike in scanning times. (DS920+ with 8GB RAM expansion and 2x512GB nVME cache) I happened to open the package on Wednesday afternoon and saw that it had been in the scanning process since S…

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## [Hard drive migration](https://forums.spacerex.co/t/hard-drive-migration/3558)

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**Author:** [@hyper1](https://forums.spacerex.co/u/hyper1)\
**Replies:** 1\
**Last updated:** [January 28, 2026, 6:28pm UTC](https://forums.spacerex.co/t/hard-drive-migration/3558 "2026-01-28T18:28:50Z")

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First timer here i have a ds720+ with a dx517 ext. and im thinking about upgrading to a ds1825+ can i just install all my drives into the 1825 without any problems? thanks

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## [Can someone walk me through setting up a container project?](https://forums.spacerex.co/t/can-someone-walk-me-through-setting-up-a-container-project/3546)

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**Author:** [@whitenack](https://forums.spacerex.co/u/whitenack)\
**Replies:** 0\
**Last updated:** [January 9, 2026, 7:45pm UTC](https://forums.spacerex.co/t/can-someone-walk-me-through-setting-up-a-container-project/3546 "2026-01-09T19:45:19Z")

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Hey all, I am a total noob and need a generous person to help me troubleshoot an error I am getting when trying to set up a container project. I have followed the tutorial at the link below but I am getting an error mess…

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## [DS925+ with 2.5G Ethernet adapter but not seeing any difference from laptop side](https://forums.spacerex.co/t/ds925-with-2-5g-ethernet-adapter-but-not-seeing-any-difference-from-laptop-side/3540)

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**Author:** [@han\_131](https://forums.spacerex.co/u/han_131)\
**Replies:** 5\
**Last updated:** [January 7, 2026, 8:35am UTC](https://forums.spacerex.co/t/ds925-with-2-5g-ethernet-adapter-but-not-seeing-any-difference-from-laptop-side/3540 "2026-01-07T08:35:14Z")

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Hi, I’ve been trying to do a 2.5G ugreen ethernet to usb-c adapter method to boost my transfer speed with the 2.5GbE ethernet connection from my DS925+ NAS to my laptop, reason being my laptop (a Thinkpad T590 with Windo…

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## [User Accounts and Permissions for NAS / Docker](https://forums.spacerex.co/t/user-accounts-and-permissions-for-nas-docker/3542)

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**Author:** [@frmike](https://forums.spacerex.co/u/frmike)\
**Replies:** 0\
**Last updated:** [January 6, 2026, 11:06pm UTC](https://forums.spacerex.co/t/user-accounts-and-permissions-for-nas-docker/3542 "2026-01-06T23:06:46Z")

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hey all, I am scratching my head a little on this one concerning proper protocols. Based on a video that Will posted a long time ago when it comes to setting up Synology. The proper use case is to create a user for each…

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## [Making a Time Machine back up + adding external HD on Nas](https://forums.spacerex.co/t/making-a-time-machine-back-up-adding-external-hd-on-nas/3536)

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**Author:** [@Martin1](https://forums.spacerex.co/u/Martin1)\
**Replies:** 4\
**Last updated:** [January 2, 2026, 7:11pm UTC](https://forums.spacerex.co/t/making-a-time-machine-back-up-adding-external-hd-on-nas/3536 "2026-01-02T19:11:05Z")

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Hello, I’m a newbie with NAS but as I p\[lan to buy one I have a question. I need my NAS as a back-up system for my iMac an Macbook pro and I also want to copy my Photo library from Lightroom which at the moment runs on …

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## [Plex is using an FQDN, but it's not the correct one](https://forums.spacerex.co/t/plex-is-using-an-fqdn-but-its-not-the-correct-one/3538)

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**Author:** [@Gar](https://forums.spacerex.co/u/Gar)\
**Replies:** 0\
**Last updated:** [January 2, 2026, 2:39pm UTC](https://forums.spacerex.co/t/plex-is-using-an-fqdn-but-its-not-the-correct-one/3538 "2026-01-02T14:39:22Z")

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I recently got started with a docker homelab, installed a new Unifi network, bought a Cloudflare Domain, and apparently got too cute by half. Basic problem is that when I click on the Plex icon within the DSM UI, I’m di…

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## [Help using Tailscale for remote Snapshot Replication between 2 Synology NAS](https://forums.spacerex.co/t/help-using-tailscale-for-remote-snapshot-replication-between-2-synology-nas/3522)

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**Author:** [@sp1](https://forums.spacerex.co/u/sp1)\
**Replies:** 0\
**Last updated:** [December 18, 2025, 5:49pm UTC](https://forums.spacerex.co/t/help-using-tailscale-for-remote-snapshot-replication-between-2-synology-nas/3522 "2025-12-18T17:49:47Z")

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Is there a good SpaceRex tutorial specifically teaching how to use Tailscale for Snapshot Replication between two NAS in separate locations? I’ve heard Will mention it in other videos, but I couldn’t find a video specifi…

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## [Problem with remote backup using hyper backup](https://forums.spacerex.co/t/problem-with-remote-backup-using-hyper-backup/3505)

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**Author:** [@p75](https://forums.spacerex.co/u/p75)\
**Replies:** 3\
**Last updated:** [December 18, 2025, 2:05pm UTC](https://forums.spacerex.co/t/problem-with-remote-backup-using-hyper-backup/3505 "2025-12-18T14:05:46Z")

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Hello, I hope to find a solution on this forum. After changing my password and setting up login to Synology on the target device via Windows Hello, my Hyper Backup copies to the remote NAS stopped working. I have since …

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## [Managing DSM on behalf of others](https://forums.spacerex.co/t/managing-dsm-on-behalf-of-others/3511)

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**Author:** [@SHxKM](https://forums.spacerex.co/u/SHxKM)\
**Replies:** 1\
**Last updated:** [December 14, 2025, 8:10pm UTC](https://forums.spacerex.co/t/managing-dsm-on-behalf-of-others/3511 "2025-12-14T20:10:32Z")

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Does SpaceRex have any guides on managing DSM on behalf of others? In my case, a not-very tech-literate friend. I will do the initial setup but I’m wondering about things like monitoring drive health, free space, checkin…

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## [Poor network speeds on the DS920+](https://forums.spacerex.co/t/poor-network-speeds-on-the-ds920/3510)

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**Author:** [@hwprinz](https://forums.spacerex.co/u/hwprinz)\
**Replies:** 2\
**Last updated:** [December 8, 2025, 8:28pm UTC](https://forums.spacerex.co/t/poor-network-speeds-on-the-ds920/3510 "2025-12-08T20:28:38Z")

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i have a DS920+ connected on a multigig switch. both LAN ports on 1Gb with Cat6 cables, on the same Switch i have a PC with a cat7 cable on 2.5Gb i’m not getting more than ↓ anyone an idea? interface bond1 says 2 …

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## [ExFat USB drives not working after 7.3](https://forums.spacerex.co/t/exfat-usb-drives-not-working-after-7-3/3501)

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**Author:** [@Avios](https://forums.spacerex.co/u/Avios)\
**Replies:** 6\
**Last updated:** [November 13, 2025, 6:59pm UTC](https://forums.spacerex.co/t/exfat-usb-drives-not-working-after-7-3/3501 "2025-11-13T18:59:17Z")

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I recently upgraded from a DS920+ to a DS925+. Since I am not using Synology drives I upgraded both to DSM 7.3. I have 2 USB drives formatted as ExFat plugged in - one in the back and one in the front. The one in the …

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## [Can I connect a DS925+ and a DS920+ to each other using the network ports?](https://forums.spacerex.co/t/can-i-connect-a-ds925-and-a-ds920-to-each-other-using-the-network-ports/3502)

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**Author:** [@Avios](https://forums.spacerex.co/u/Avios)\
**Replies:** 4\
**Last updated:** [November 11, 2025, 3:25pm UTC](https://forums.spacerex.co/t/can-i-connect-a-ds925-and-a-ds920-to-each-other-using-the-network-ports/3502 "2025-11-11T15:25:40Z")

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I have a DS920+ and a DS925+ up and running. Because of the way the house is organized the DS920+ is connected to the network but in a way that is super slow. I wanted to move a lot of files between the two but not syn…

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## [Unas Pro as library storage location for Final Cut Pro?](https://forums.spacerex.co/t/unas-pro-as-library-storage-location-for-final-cut-pro/3503)

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**Author:** [@jmanko16](https://forums.spacerex.co/u/jmanko16)\
**Replies:** 0\
**Last updated:** [November 10, 2025, 12:58am UTC](https://forums.spacerex.co/t/unas-pro-as-library-storage-location-for-final-cut-pro/3503 "2025-11-10T00:58:55Z")

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I just watched your video about setting up synology for editing Final Cut Pro. From doing some research, a lot of people recommend not putting a Final Cut Pro library on a network drive at all (and there are work around…

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## [Backing up WD MyCloud PR4100 NAS to move to Synology NAS](https://forums.spacerex.co/t/backing-up-wd-mycloud-pr4100-nas-to-move-to-synology-nas/3497)

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**Author:** [@rpcb61](https://forums.spacerex.co/u/rpcb61)\
**Replies:** 1\
**Last updated:** [November 3, 2025, 12:09pm UTC](https://forums.spacerex.co/t/backing-up-wd-mycloud-pr4100-nas-to-move-to-synology-nas/3497 "2025-11-03T12:09:31Z")

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I have tried to backup my WD MyClouid PR4100 NAS with USB backup. All folders backup succesfully apart from the critical “Backups” folder share that I have to a USB 2 drive. I have tried multiple external USB Hard drive…

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## [Two-Way Sync Logic / Confusion](https://forums.spacerex.co/t/two-way-sync-logic-confusion/3489)

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**Author:** [@snp32](https://forums.spacerex.co/u/snp32)\
**Replies:** 5\
**Last updated:** [October 14, 2025, 2:34pm UTC](https://forums.spacerex.co/t/two-way-sync-logic-confusion/3489 "2025-10-14T14:34:23Z")

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Synology 101 question. I’ve set up two NAS to Two-Way sync a folder. I created and added two test files - one file to NAS #1, the other to NAS#2. Even with two-way sync set up what happens is it copies the test file f…

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## [DDNS Not working - Please help troubleshoot](https://forums.spacerex.co/t/ddns-not-working-please-help-troubleshoot/3454)

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**Author:** [@DanM](https://forums.spacerex.co/u/DanM)\
**Replies:** 6\
**Last updated:** [October 12, 2025, 9:06pm UTC](https://forums.spacerex.co/t/ddns-not-working-please-help-troubleshoot/3454 "2025-10-12T21:06:51Z")

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I have a remote Synology drive at my parent’s house that I use in part as a VPN (They are in the US, I’m in Europe), at least I used to as the DDNS appears to have stopped working correctly. Since it is pretty easy to s…

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