I have been working trying to get hyper backup going between two DS923+ NASs and have ended up with some “crashed” tasks that I can’t delete. I did a web search on how to delete them but those instructions didn’t work. I have stopped/restarted the app as well as uninstalled/reinstalled it. I have restarted the NAS. I tried the delete while the target NAS was offline. The Hyper Backup UI momentarily says “deleting…” then it reverts to “Crashed” - it is notable that I have already deleted the related data off the target NAS’s filesystem…
Had this with stuck Hyper Backup tasks before. The GUI delete gets stuck in a loop when the task config references a target that no longer exists. SSH into the NAS and stop the package first with synopkg stop HyperBackup, then check /var/packages/HyperBackup/etc/ for the task config files — each task has its own config. Remove the ones for the crashed tasks, then synopkg start HyperBackup and they should be gone from the UI. Make sure you have got the task IDs right before deleting anything though.
There was also a synobackup directory and it had a much older copy of synobackup.conf so I copied it up to the ./etc directory (after renaming the problem file synobackup.conf.bak) and it looks like the crashed tasks are gone. I’m restarting the NAS to be sure all is clean. Thank you!