Synology Drive Support

Synology
1

I searched Synology’s compatible drives list and the only drives shown as compatible are “Synology” brand. Does this mean they won’t support me if I have an issue? I’m using Seagate Ironwolf 8TB drives.

https://www.synology.com/en-us/compatibility/hd

Thanks!

2

https://www.synology.com/en-us/compatibility?search_by=category&category=hdds_no_ssd_trim&display_brand=other

Hello, you could pick 3rd party, it’s a bit hidden.
In most cases you could use other, non supported, drives without problems. (May change)

3

Thx, missed that. Of course my drives are Seagate Ironwolf model ST8000VNZ04 which are not on the list. If I have a support issue, will they not support me? That’s the gist of what I’m trying to understand. Whether or not I need to buy new drives. Thx